Certified arborists are tree care specialists dedicated to excellence in the field. They are highly qualified in the tree care of your valuable trees and shrubs with knowledge of the most up to date advances and proven age old techniques. To qualify as a certified arborist tree care professionals are required to pass an extensive examination developed by an international panel of experts in the industry and academia. The international society of arboriculture maintains this voluntary certification program. The education doesn’t stop with testing; a certified arborist must keep abreast of new technology by attending seminars and reviewing latest publications to obtain yearly required continuing education credits. Hiring is an arborist is no decision to be taken lightly. Proper tree care is an investment that can lead to substantial returns. Well cared for trees are attractive and can add considerable value to your property. Poorly maintained trees can be a significant liability. Pruning or removing trees, especially large trees can be dangerous work. Tree work should only be done by professionals.
Why do the estimates I have received from different tree companies vary so much?
The biggest differences in pricing usually occur when receiving bids from companies that do have proper insurance versus companies that do not. Many tree services do not cover each employee with workers compensation insurance, since it is extremely expensive although required by law to operate a tree company. The easiest way to find out if a company properly insures its employees is to have them state it in writing
What kind of insurance do you have?
We have all insurance policies required by law, as well as additional policies not required by law. This includes $4 million in general liability insurance for the protection of your property as well as workers compensation for the protection of each of our employees. Never do business with a company that does not have general liability insurance or workers compensation insurance. If an accident occurs with a non-insured company, you will have to pay for any repair and/or medical costs and you could even be subject to a lawsuit.
A tree or parts of a tree fell on my property - Who is responsible?
In Virginia and Maryland, the general rule for fallen trees, or similar accidents that may be qualified as an “Act of God,” is that the affected owner is responsible for the damages to their own property, including clean up, removal and similar expenses. Such accidents are normally covered by the affected owner’s insurance, and are usually resolved by reporting the claim. As a result, the association should encourage the affected owner to contact his or her insurance company before submitting the claim under the association’s policy, if the damages exceed the policy deductible.
Please note, however, that the exception to the general rule is that the owner of the property where the tree originated will be responsible for damage to a neighbor’s property if the owner knew or had reason to know that the tree presented a danger to adjoining properties.
I want branches removed that are overhanging my property but the tree belongs to my neighbor – Who is responsible?
Maryland follows the “Massachusetts Self-Help Rule”. This rule states that a property owner can cut off branches which are intruding over his property as long as he doesn’t kill the tree.
Do you offer estimates during the weekend?
Yes. We try to accommodate clients with weekend and Holiday hours.
If I want to have you complete my job, when can you do it?
This depends on the service, time of year, and our work schedule. Usually spring and fall are our busiest times of the year. Wait times are usually longer during these seasons. Some of our services, such as stump grinding, generally have quick turn-around times regardless of the time of year.
Do I have to be present when my job is being completed?
No, you do not. As a matter of fact, most clients we work for are not present when we are completing their work. If you have to work or be somewhere else, rest assured that the work will be completed to your satisfaction.
Do you haul all the tree debris away and clean up?
Yes, unless otherwise specified or requested we do haul away the tree debris and clean up. We chip all the limbs into one of our trucks, we rake the property, remove all debris, blow off driveways, sidewalks, etc.
Is there a good time of year to do tree removal or trimming?
Removing trees can be done any time of the year. If you are doing a moderate trimming (25% or less of the canopy), then you can do so any time. For severe pruning (25% or more of the canopy) it is best to wait until late fall/early winter before we have hard freezes and after the leaves have fallen. Trees are relatively dormant during this time of year and can withstand severe trimming.
Should I have my trees evaluated on a regular basis?
Yes, we recommend that you have your trees assessed and evaluated on an annual basis. Many tree problems can be avoided with routine inspection and care.